Chat retention and review
1. How long chats are kept, and who reads them
Chats are kept for 90 days after their last answer, then deleted. Only you can see your chats, not a colleague and not an owner or admin of your workspace. Deleting your account deletes them at once.
We may read conversations to improve the product, fix faults, answer feedback and keep it secure. When conversations are kept for this, a line at the top of the conversation says so, says they are kept 90 days and links to Settings. You can opt out at any time: turn off Keep my chat conversations for review in Settings, then Assistant and AI. What was kept for you is deleted at once, and you can turn it back on there later. A workspace owner or admin can switch review off for the whole workspace in Administration, on the What is kept page; that deletes everything kept for the workspace.